Our Live Service Desk is comprised of our highly trained and professional support staff that is available to answer any questions or requests should you need to call us during business hours. Additionally, we will provide you with a small program for each computer that allows you to quickly and easily submit support requests. We also offer a dedicated email address that allows you to create support cases within our Proactively Monitored, Service Support System.
Our live service desk manages all support conversations in one place. We offer solutions for live chat, ticketing and automation that enables us to monitor and help you when you need it.
All businesses large and small should have a live service desk to improve the customer experience. A live service desk makes it easier to align IT and business practices, saves time, saves money, increases efficiency, enhances operations, and overall makes your organization run smoother.
F1 iT, Inc. is a New York tri-state area based IT company with offices in Manhattan & Long Island. F1 iT is recognized as a trusted industry leader specializing in the design, installation, support & maintenance of computer systems & network infrastructure. Local dentists, dental offices and all of our clients rely on us as responsive dental technology advisors providing a stream of new patients utilizing the latest digital marketing strategies. Call us today for a free consultation and to learn more about our computer services and support solutions.
