IT Support & Maintenance

Solid technical assistance to ensure your dental practice runs smoothly.
Hassle-free monitoring
Secure IT systems
On-demand support
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Don’t waste valuable resources on outdated dental IT solutions

Your IT management system is the backbone of your dental practice functioning smoothly.

You wouldn’t use substandard dental equipment on a patient’s teeth, so why would you use unreliable IT software and hardware to maintain your clinic?

A faulty IT management system can result in:

  • Wasted time and money on inefficient systems
  • Loss or theft of sensitive patient data
  • Unhappy, frustrated patients and staff

Your dental practice: Protected.
Vital IT support and maintenance

Technical faults and issues can cause serious disturbances to the flow and productivity of your dental practice, as well as to patient experience.

Don’t waste another moment of your staff’s valuable time dealing with inefficient or faulty IT systems.

With professional dental IT support and maintenance, you can focus on creating a calming and caring environment in your clinic that will put a smile on the face of anyone who walks through your doors.

Save Time

Minimize downtime and misused resources with support from the experts.

  • Fix issues immediately: Remote monitoring and management
  • Universal access: Domain and password management
  • Save resources: Email filtering and paperless webforms

Boost Your Productivity

Allow your team the space to focus on their expertise so your clinic can shine.

  • Make informed choices: Strategic business and account review
  • Streamlined platforms: Mobile device and cloud management
  • No upkeep: Professional troubleshooting, testing, and maintainance

Eliminate Technical Worries

No more wondering if your system is going to fail you when you need it most.

  • Reliable support: Onsite/offsite emergency backup management
  • Secure systems: Cybersecurity and malware recognition
  • Legally recognized: Business compliant data management

We understand how frustrating technical issues can be

Our goal is to take away all the hassle involved in IT maintenance and troubleshooting for your dental clinic. We can directly minimize any potential downtime for your practice, so you can continue providing exceptional care without any interference.

Silver

Managed Services Package
$ 59
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Annual Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Offsite Cloud Storage (100 GB)
  • $170/hr Onsite Labor
  • Unlimited Remote Support

Gold

Managed Services Package
$ 109
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Bi-Annual Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Backup Integrity Verification
  • Offsite Cloud Storage (1 Server, Unlimited)
  • Microsoft Office 365 Apps
  • Domain email for each user
  • Advanced Email Filtering and Protection
  • Email Encryption for PHI
  • Domain/DNS Record Management
  • Identity Access Management Cloud Directory
  • Password Manager
  • Compliance Policy Management
  • Business Compliant Remote Access
  • $160/hr Onsite Labor
  • Unlimited Remote Support
Popular

Platinum

Managed Services Package
$ 199
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Quarterly Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Backup Integrity Verification
  • Offsite Cloud Storage (All PCs, Unlimited)
  • Microsoft Office 365 Apps
  • Domain email for each user
  • Advanced Email Filtering and Protection
  • Email Encryption for PHI
  • Domain/DNS Record Management
  • Identity Access Management Cloud Directory
  • Password Manager
  • Compliance Policy Management
  • Business Compliant Remote Access
  • Bi-annual Office Cleanup, Organization, Device Labelling
  • Unlimited Onsite Labor
  • Unlimited Remote Support

IT support when your dental team needs it the most

Book a call with us

Schedule your initial call to discuss the IT systems you have in place, what kind of typical issues you experience as a result, and how you would ideally like your dental practice to function.

Action and assessment

We’ll resolve any immediate technical issues you’re currently dealing with and make sure your system is returned to proper working order. To prioritize long-term success, we’ll assess your current software and hardware setup and see where we can make changes and improvements.

Ongoing IT support

We partner with you going forward to ensure your IT systems are improving the quality of your work and the dental experience for your patients. You’ll receive regular system checks, software and hardware updates, and technical support and assistance whenever you need it.

Frequently asked IT support and maintenance questions

We understand how complex managing IT systems is when you’re not professionally trained. Find the answers to your IT support and maintenance questions for your dental practice here.

Still have questions for us? Don’t hesitate to get in touch – we’re always happy to help!

Our maintenance experts can provide prescheduled, onsite visits to ensure all of your equipment is working as it should. This may include anything from cleaning and checking your security cameras for normal operation, to ensuring your computers are staying up to date with the latest operating system.
We specialize in the equipment and software to ensure your office continues to grow and run smoothly. We work with you to schedule regular onsite visits for optimal performance.
We work hard to ensure all of your critical patient data is as secure as possible. We provide managed antivirus, evasive scripting shield, DNS filtering, and account takeover protection to prevent disasters happening to your IT system.

Depending on the issue you’re facing, our remote team can assess and manage the situation as it happens, saving you time and freeing you back up to focusing on what matters.

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