Support &
Maintenance

Protecting Your Business Continuity

Securing Your Uptime

We manage our customer’s computers with enterprise grade security tools, as required by HIPAA. Our team continuously monitors the conditions of your computers to maintain uptime and business continuity. Your staff will have a responsive team to lean on for phone or onsite support whenever needed.

Remote Monitoring and Management

  • Live Service Desk
  • On-Demand Support
  • Professional Services Automation
  • Ticketing Portal
  • Network and Firewall Management
  • Mobile Device Management
Support & Maintenance
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Cyber Security

  • Managed Antivirus
  • Evasive Scripting Shield
  • DNS Filtering
  • Account Takeover Protection
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Productivity

  • Secure Remote Access
  • Microsoft 365
  • Google Workspace
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Security

  • Surveillance
  • Burglar Alarms
  • Access Control
onsite technical services

Maintenance

Like any well-oiled machine, many of your Computer Systems require regular maintenance. Our Maintenance experts can provide prescheduled, onsite visits to ensure all of your equipment is working as it should. This may include anything from cleaning and checking your security cameras for normal operation to ensuring your computers are staying up to date with the latest operating system.

We are very familiar with the challenges associated with starting and continuing to run a Dental Practice and Health care office. As we specialize in the equipment and software to ensure your office continues to grow and run, we work with you to schedule regular onsite visits to ensure your technology continues to enable your business to operate.

As skilled technology professionals, we work to ensure your business continues to operate as a well oiled machine. We work will all major technology vendors, suppliers, and resellers to ensure all your technology equipment is operating at peak performance.

Silver

Managed Services Package
$ 59
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Annual Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Offsite Cloud Storage (100 GB)
  • $170/hr Onsite Labor
  • Unlimited Remote Support

Gold

Managed Services Package
$ 109
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Bi-Annual Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Backup Integrity Verification
  • Offsite Cloud Storage (1 Server, Unlimited)
  • Microsoft Office 365 Apps
  • Domain email for each user
  • Advanced Email Filtering and Protection
  • Email Encryption for PHI
  • Domain/DNS Record Management
  • Identity Access Management Cloud Directory
  • Password Manager
  • Compliance Policy Management
  • Business Compliant Remote Access
  • $160/hr Onsite Labor
  • Unlimited Remote Support
Popular

Platinum

Managed Services Package
$ 199
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Quarterly Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Backup Integrity Verification
  • Offsite Cloud Storage (All PCs, Unlimited)
  • Microsoft Office 365 Apps
  • Domain email for each user
  • Advanced Email Filtering and Protection
  • Email Encryption for PHI
  • Domain/DNS Record Management
  • Identity Access Management Cloud Directory
  • Password Manager
  • Compliance Policy Management
  • Business Compliant Remote Access
  • Bi-annual Office Cleanup, Organization, Device Labelling
  • Unlimited Onsite Labor
  • Unlimited Remote Support

Our process revolves around your unique practice

Every practice is different. To keep up with an ever-evolving industry, our process is constantly adapting to stay ahead of the game and meet your practice’s needs.

Take the first step towards a brighter future for your dental practice

It’s super easy to get started on your IT management journey.
Whatever works for you, we’ll be ready on the other end to give you a helping hand. 

Schedule your free assessment today!
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Fill out our quick and easy contact request form to schedule your call with one of our experts.
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Drop us a DM on social media or email us and we will be more than happy to get back to you.

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We love meeting our clients in person. Stop by our Manhattan or Long Island office for a coffee on us!

Proactive dental IT support worth smiling about

New York’s leading dental technology support and management for dental start-ups and ambitious practices.

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