IT Support & Maintenance

Solid technical assistance to ensure your dental practice runs smoothly.
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Hassle-free monitoring
Secure IT systems
On-demand support
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Don’t waste valuable resources on outdated dental IT solutions

Your IT management system is the backbone of your dental practice functioning smoothly.

You wouldn’t use substandard dental equipment on a patient’s teeth, so why would you use unreliable IT software and hardware to maintain your clinic?

A faulty IT management system can result in:

  • Wasted time and money on inefficient systems
  • Loss or theft of sensitive patient data
  • Unhappy, frustrated patients and staff
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Your dental practice: Protected.
Vital IT support and maintenance

Technical faults and issues can cause serious disturbances to the flow and productivity of your dental practice, as well as to patient experience.

Don’t waste another moment of your staff’s valuable time dealing with inefficient or faulty IT systems.

With professional dental IT support and maintenance, you can focus on creating a calming and caring environment in your clinic that will put a smile on the face of anyone who walks through your doors.

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Save Time

Minimize downtime and misused resources with support from the experts.

  • Fix issues immediately: Remote monitoring and management
  • Universal access: Domain and password management
  • Save resources: Email filtering and paperless webforms

Boost Your Productivity

Allow your team the space to focus on their expertise so your clinic can shine.

  • Make informed choices: Strategic business and account review
  • Streamlined platforms: Mobile device and cloud management
  • No upkeep: Professional troubleshooting, testing, and maintainance

Eliminate Technical Worries

No more wondering if your system is going to fail you when you need it most.

  • Reliable support: Onsite/offsite emergency backup management
  • Secure systems: Cybersecurity and malware recognition
  • Legally recognized: Business compliant data management

We understand how frustrating technical issues can be

Our goal is to take away all the hassle involved in IT maintenance and troubleshooting for your dental clinic. We can directly minimize any potential downtime for your practice, so you can continue providing exceptional care without any interference.
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Silver

Managed Services Package
$ 59
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Annual Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Offsite Cloud Storage (100 GB)
  • $170/hr Onsite Labor
  • Unlimited Remote Support

Gold

Managed Services Package
$ 109
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Bi-Annual Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Backup Integrity Verification
  • Offsite Cloud Storage (1 Server, Unlimited)
  • Microsoft Office 365 Apps
  • Domain email for each user
  • Advanced Email Filtering and Protection
  • Email Encryption for PHI
  • Domain/DNS Record Management
  • Identity Access Management Cloud Directory
  • Password Manager
  • Compliance Policy Management
  • Business Compliant Remote Access
  • $160/hr Onsite Labor
  • Unlimited Remote Support
Popular

Platinum

Managed Services Package
$ 199
Monthly
  • Remote Monitoring and Management
  • Professional Services Automation
  • Technical Remote Access
  • Patch Management
  • Helpdesk
  • Asset Management
  • Network Discovery
  • Quarterly Strategic Business Review
  • Enterprise Antivirus and Malware Protection
  • Evasive Scripting Shield
  • DNS and Content Filtering
  • Cloud Network Management
  • Onsite and Offsite Emergency Backup Management
  • Backup Integrity Verification
  • Offsite Cloud Storage (All PCs, Unlimited)
  • Microsoft Office 365 Apps
  • Domain email for each user
  • Advanced Email Filtering and Protection
  • Email Encryption for PHI
  • Domain/DNS Record Management
  • Identity Access Management Cloud Directory
  • Password Manager
  • Compliance Policy Management
  • Business Compliant Remote Access
  • Bi-annual Office Cleanup, Organization, Device Labelling
  • Unlimited Onsite Labor
  • Unlimited Remote Support

IT support when your dental team needs it the most

Book a call with us

Schedule your initial call to discuss the IT systems you have in place, what kind of typical issues you experience as a result, and how you would ideally like your dental practice to function.

Action and assessment

We’ll resolve any immediate technical issues you’re currently dealing with and make sure your system is returned to proper working order. To prioritize long-term success, we’ll assess your current software and hardware setup and see where we can make changes and improvements.

Ongoing IT support

We partner with you going forward to ensure your IT systems are improving the quality of your work and the dental experience for your patients. You’ll receive regular system checks, software and hardware updates, and technical support and assistance whenever you need it.

Frequently asked IT support and maintenance questions

We understand how complex managing IT systems is when you’re not professionally trained. Find the answers to your IT support and maintenance questions for your dental practice here.

Still have questions for us? Don’t hesitate to get in touch – we’re always happy to help!

Our maintenance experts can provide prescheduled, onsite visits to ensure all of your equipment is working as it should. This may include anything from cleaning and checking your security cameras for normal operation, to ensuring your computers are staying up to date with the latest operating system.
We specialize in the equipment and software to ensure your office continues to grow and run smoothly. We work with you to schedule regular onsite visits for optimal performance.
We work hard to ensure all of your critical patient data is as secure as possible. We provide managed antivirus, evasive scripting shield, DNS filtering, and account takeover protection to prevent disasters happening to your IT system.

Depending on the issue you’re facing, our remote team can assess and manage the situation as it happens, saving you time and freeing you back up to focusing on what matters.

Our Smiling, Happy Clients

“The F1 IT team has been a great find. They were able to trouble shoot and resolve any issue I’ve had with my dental software. They’re always available and are most helpful. They’re awesome.”.
Dr. Grace Lee-Hin
Dr. Grace Lee-HinOwner, Grace Lee-Hin, D.D.S.
“We have been using F1 iT for the past couple of years and it was the best decision we have ever made!! The staff is extremely professional, helpful, and they seem to be able to handle everything from phones, to security cameras, to audio entertainment, and basic computer/server issues. We can not recommend them more highly!!”
Dr. Nicole Mermet
Dr. Nicole MermetOwner, Metropolitan Dental Care
“Excellent customer service. These guys respond ASAP to our every need and get our network back up and running smooth every time. If our software is acting up they always have time on the spot to help us. These guys specialize in dental/medical offices and I would highly recommend them!”
Dr. Andrew Deutch
Dr. Andrew DeutchOwner, Rosen & Deutch, D.D.S, P.C.
We've been with F1 IT since our practice started in 2014 and they've been fantastic! The team is knowledgeable, provides great suggestions and options for what will work for our business. The team is nice and fun, which when dealing with an IT issue definitely helps ease the frustration. Choose F1 IT for your office, you'll be happy with your decision!
Sara
SaraPractice Owner
We have been using F1 iT for the past couple of years and it was the best decision we have ever made!! The staff is extremely professional, helpful, and they seem to be able to handle everything from phones, to security cameras, to audio entertainment, and basic computer/server issues. We can not recommend them more highly!!
Metropolitan Dental Care
Metropolitan Dental Care
They are the best IT tech. One thing that I love and sets this company apart from the rest that is out there, is there dedication and always there, ready to solve any problems you may have.
Sabrina
We were building a new orthodontic office in East Hampton and realized (way too late) we had a ton of IT work that needed to be done and Will and his team came through for us! Will showed up onsite the day after our first conversation and they got everything done perfectly with a very tight time-line.
Paul Schroetter
The F1 IT team has been a great find. They were able to trouble shoot and resolve any issue I've had with my dental software. They're always available and are most helpful. They've logged in to help me on weekends and even late at night. My digital sensor and pan X-ray machine are from different manufacturers and they were able to have everything work seamlessly with my dental software. The installs were timely and the server closet looks so neat after they're done. They're awesome.
Grace Lee-Hin
F1 iT take care of my oral surgery office for more than 10 years. They are an excellent and experienced team, always available and ready to help and resolve any issues. F1 iT keep me inform about the latest advancements in the field, also their monitoring and security system for you network which is integrated in your servers and computers makes you fell worry free. Definitely the best I highly recommend them.
Juan De Fex
We have been using F1IT, Inc for many years. We highly recommend them for all your IT work. They are always willing to help. Whenever an issue arises, Rob or one of the other guys are always available to assist us. Thanks F1IT for all the support!
All About Smiles
Solid tech support - always accessible and available!
Alice Lee
This company is professional, prompt and always exceeding my expectations.
Wafa J
I recently took over a doctor's office and was considering no longer working with F1 iT. It would've been a huge mistake to do so. The team there are top notch - they were super helpful, sincere, and genuinely trying to make sure I'm prepared whether or not I continue working with them. I recently had them come into the office to redo all of the IT work that they had done 7 years ago when the office was set-up by them. It feels like a brand new office. I will say that they are not the cheapest IT team you can ask for, but you'll feel you're getting more than your money's worth when you begin working with them. Highest recommendation!
Sagar Shah
Nice people, helpful, and always available for us when we have any problem at my job. If I could I will give more stars 🤗
jamel jacome
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Trusted by the Best in Dentistry

Proactive Dental IT Support worth smiling about

New York’s leading dental technology support and management for dental start-ups and ambitious practices.

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F1 iT, Inc. is a New York tri-state area based IT company with offices in Manhattan & Long Island. F1 iT is recognized as a trusted industry leader specializing in the design, installation, support & maintenance of computer systems & network infrastructure.

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Locations

New York City
31 Penn Plaza
127 West 30th St, 9th Fl

Long Island
535 S Broadway
Suit 205
Hicksville, NY 11801

Contact Us

(516) 468-3148

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