Support & Maintenance

At F1 iT, we believe proactive IT support is essential for any successful dental practice. Our managed service subscriptions provide comprehensive, ongoing support tailored to your specific needs.

Why Do You Need IT?

The Benefits of Proactive IT Support

By choosing F1 iT’s managed services, you gain access to a team of experienced IT professionals for a fraction of the cost of hiring an in-house IT staff. We provide:

Proactive vs. Reactive Approach

We identify and address issues before they cause downtime, minimizing disruption to your practice.

Dental-Specific Expertise

Our team understands the unique needs of dental practices and can offer targeted solutions.

Advanced Tools and Automation

We leverage industry-leading tools and automation to streamline IT management and enhance efficiency.

Strategic Business Reviews

Our strategic reviews provide valuable insights into how technology can further optimize your practice operations.

Our Standards For Dental IT Management

Our plans include these core services and more, forming the foundation for a secure and supported practice

Remote Monitoring and Management

We proactively monitor your IT systems 24/7 to identify and address potential issues before they disrupt your workflow.

Professional Services Automation

We automate routine IT tasks, freeing up your valuable time to focus on patient care.

Technical Remote Access

Our team can securely access your systems remotely to troubleshoot issues and provide real-time support.

Patch Management

We ensure your systems are always up-to-date with the latest security patches to protect against vulnerabilities.

Help Desk Ticket Portal

Our dedicated help desk is always available to answer your questions and resolve technical issues. Every solution is documented.

Asset Management

We keep track of your hardware and software assets, ensuring they are properly maintained and replaced when needed.

Network Discovery

We map your network to identify potential security risks and optimize performance.

Enterprise Antivirus and Malware Protection

We protect your systems from viruses, malware, and other cyber threats.

Evasive Scripting Shield

We block malicious scripts that attempt to exploit vulnerabilities in your systems.

DNS and Content Filtering

We filter out malicious websites and content to protect your systems and data.

Cloud Network Management

We maintain your cloud-managed network hardware for optimal performance.

Onsite and Offsite Emergency Backup Management

We ensure your data is always protected with secure backups stored both onsite and offsite.

Strategic Business Review

We analyze your IT data and translate it into actionable insights to improve your practice's efficiency and success.

Domain Email For Every User

Give your team a professional email address with your practice domain

Advanced Email Filtering & Protection

Block spam, phishing attempts, and malicious emails before they reach your inbox.

Email Encryption for PHI

Securely transmit patient health information (PHI) through encrypted emails.

Domain/DNS Record Management

Maintain control over your domain name and manage how your website and email function.

DMARC Protection & Reporting

Prevent email spoofing and protect your domain reputation with DMARC.

Identity Access Management Cloud Directory

Centrally manage user access to applications and resources in the cloud.

Password Manager

Securely store and manage strong, unique passwords for your team.

Compliance Policy Management

Develop and implement IT policies to ensure HIPAA compliance and data security.

Business Compliant Remote Access

Enable secure remote access to your network for authorized users, following best practices.

Hourly Onsite Service

Our dedicated onsite service technicians will troubleshoot and fix any hardware issues.

Unlimited Remote Support

Get help whenever you need it with unlimited remote technical support from our team.

Dental Technology Management

Dental IT Managed Services

We understand every practice is unique. That’s why we offer tiered service plans to fit your budget and goals: Silver, Gold, and Platinum.


All plans include core services, forming the foundation for a secure and supported practice.


Features additional focus on productivity and compliance, including HIPAA guidance implementation, user level authentication, and bi-annual strategic business reviews.


Ideal for large or multi-location practices, this tier offers a predictable pricing model with included onsite service, all for less than the cost of an in-house technician.

Unleash the Power of Dental Practice Technology

Dental technology is a powerful tool, but are you using it to its full potential?

F1 iT’s Strategic Business Review goes beyond basic IT support. We act as your virtual CIO, analyzing your technology data and translating it into actionable insights to optimize your practice’s success. Further, we identify any gaps in your technology infrastructure that may be hindering your practice’s growth.

Technician using modern technology in a clinic

In-depth Technology Assessment

We dive deep into your IT infrastructure, software usage, and historical data.

Working on a data driven campaign

Data-Driven Insights

We analyze your data to identify trends, opportunities, and potential challenges.

Discussing strategy.

Actionable Strategies

We develop customized strategies tailored to your budget and goals.

Place a higher priority on discovering what a win looks like for the other person. Cheerful young

Focus on Your Priorities

Whether it’s saving money, increasing efficiency, attracting new patients, or optimizing workflow, we focus on what matters most to you.

Benefits of a Strategic Business Review

  • Improved Efficiency: Streamline your operations and save valuable time with technology solutions.
  • Cost Savings: Identify areas where you can optimize your IT budget and potentially save money.
  • Enhanced Patient Experience: Leverage technology to improve patient communication, scheduling, and overall experience.
  • Competitive Advantage: Gain a technological edge over competitors by utilizing your IT systems effectively.
  • Informed Decision-Making: Make well-informed decisions about future technology investments with data-driven insights.

F1 iT: Your Partner in Growth

Our Strategic Business Review is not a one-time event. We work with you to implement the strategies we develop and continuously monitor your progress. With F1 iT’s as your partner, you can unlock the full potential of your technology and achieve your practice goals.

Schedule your Strategic Business Review today and see how we can help your dental practice thrive.

Pricing Packages

Proactive IT Managed Services



Per Endpoint Monthly

Everything You Need To Be Supported & Secure



Per Endpoint Monthly

A Focus on Practice Productivity & Compliance



Per Endpoint Monthly

All-Inclusive Predictable Pricing With Included Onsite Service

Find Out How We Can Help Your Dental Practice

Enhance your practice’s technology with our skilled dental specialized IT team’s assistance. Click below for more information and take the first step towards modernization.